Ticket Information for Volleyball, W. Basketball, and Gymnastics for the 2024-25 Season

Welcome Home, BBN!

We look forward to welcoming you back to a newly renovated Memorial Coliseum in August 2024. This $82 million modernization project represents the biggest investment in women’s sports facilities in school history, and we are so excited to share it with you.

This summer, all season ticket holders for volleyball, women’s basketball, and gymnastics will participate in a new seat selection process for the 2024-25 season, regardless of your previous seat location(s) in Memorial Coliseum. We understand that seating changes can present challenges, but we believe they will be well worth it as we make Memorial Coliseum an even better home for our women’s teams and for you to cheer on our Wildcats.

Construction details are being finalized, and we will share additional info as the spring progresses.

The most important things to know right now include:

  • There will be a new seat selection process for everyone for the 2024-25 season, beginning in June. The selection process will run from June 17 – July 26, 2024.
  • Every season ticket holder will receive a seat selection appointment time by email and mail, by late May/early June. Your appointment time represents the earliest time that you can access the system to select your seats. Your selection window will not close until you select seats or until the process concludes on July 26.
  • The order in which you will select your seats will be based on your K Fund priority ranking as of April 30, 2024.
  • The seat selection process is designed to be fair, transparent, and equitable, and most importantly allows you to choose the specific seats that best fit your needs.
  • All current season ticket holders will be able to secure seats in the newly renovated Memorial Coliseum, and we will work closely with you along the way.

Important Dates

April 30, 2024 K Fund priority ranking as of April 30 will determine the order in which current season ticket holders select new seats
Late May/Early June, 2024 Seat selection appointment times emailed and mailed (current ticket holders)
June 17, 2024 New seat selection process for 2024-25 begins (current ticket holders)
July 26, 2024 New seat selection process for 2024-25 ends (current ticket holders)
Late Summer 2024 Fans who have placed deposits for new season tickets will be contacted to select seats
Late August 2024 First athletic events in the newly renovated Memorial Coliseum

 

How to Select Your Seats

OPTION 1 – Online

  • The easiest and most efficient method! Selecting your seats through My UK Account using our interactive seat map gives you the most control in making your selections and allows you to view real time seating availability.

OPTION 2 – By Phone

  • Call the UK Ticket Office at (800) 928-2287 at or after your appointment time and follow the prompts to be connected with a seat selection specialist.

OPTION 3 – In Person

  • Visit the Joe Craft Center in person, at or after your appointment time to meet with a UK Athletics representative. No RSVP is required. Please note, there is no access to Memorial Coliseum due to ongoing construction.

Selection Process & FAQ

How will I receive information?

All season ticket holders from 2023-24 will receive more information via mail and email by late May/early June regarding the seat selection process and your appointment time. Be sure your current email address is on file with the UK Ticket Office, as some updates will be delivered via email only. Information will also be provided on this site as details are finalized.

Who will participate in the seat selection process?

Since the entire seating bowl will be affected by the project, all current season ticket holders – regardless of seating location(s) – will participate in the new seat selection process prior to the 2024-25 season.

How will the seat selection process work?

Beginning in mid-June 2024, the UK Ticket Office will work with all current volleyball, women’s basketball, and gymnastics season ticket holders to help them select seats that best fit their needs. Season ticket holders will be able to select their seats using our online system. A seat selection step-by-step guide is coming soon!

The order in which season ticket holders will select new seats will be based on K Fund priority ranking as of April 30, 2024.

The K Fund priority point system is designed to reward season ticket holder loyalty and total dollar contributions in support of UK Athletics. The seat selection process is designed to ensure fair, transparent, and equitable access to seats. For more information on the priority point system and how to improve your ranking, visit the KFundOnline.com or call the K Fund at (859) 257-6300.

More details on the process will be released in late May/early June.

Is there a step-by-step guide to assist me with the online selection process?

Yes, click here for the step-by-step guide! This guide will walk you through selecting your seats through your My UK Account. If you are selecting online and need assistance, please call the UK Ticket Office at (800) 928-2287 so that we may assist you.

Do I have to use a computer to select my seats?

We highly encourage you to select your seats online through My UK Account using the interactive seat map online system, as this will give you the most control in making your selections. In doing so, you will be able to see exactly which seats are available. A step-by-step guide is now available, and we encourage you to review it in advance. You may use a computer, tablet, or smartphone to complete the process; however, a computer may provide the best visual experience. For the best performance, please make sure your browser has been updated to the most recent version, and we recommend using Chrome, Safari, or Firefox.

If you are unable to access the internet at your appointment time, you may give your account information to a delegate, select seats over the phone or select seats in person at the Joe Craft Center.

Note: Do not use the “Manage My Tickets – Public” link on the UK Athletics App. This link will not allow you to select your seats. The app is only for ticket management, not seat selection. 

How will I select seats if I require accessible seating?

Season ticket holders who require accessible seating may select seats over the phone or in person at the Joe Craft Center. Knowledgeable representatives will be available to assist with accessible seating options in the newly renovated Memorial Coliseum. Wheelchair accessible seating is reserved exclusively for patrons with accessible needs and their companions.

How many seats can I select for 2024-25?

When selecting seat locations for 2024-25, you will be able to select the same number of seats you had for the 2023-24 season at Rupp Arena. Note: Season ticket holders will be limited to a maximum of six (6) premium seats (Courtside, Loge, or Club Rail) per account, and six (6) Winners Circle seats per account. Any additional seats may then be selected in other areas.

Requests for additional seats will be handled after the priority seat selection process is completed, based on availability.

Note: If you are selecting seats online and need to reduce your ticket quantity to proceed, please call the UK Ticket Office at (800) 928-2287.

Can I keep the same seats I previously had at Memorial Coliseum?

As part of the renovation, a substantial portion of the original seating configuration will change, resulting in differences in the number of rows per section and number of seats per row. In an effort to create the most fair, equitable, and transparent process, all season ticket holders will have an opportunity to choose seats from all available seat locations, at a time determined by your priority point ranking.

Based on availability, you may choose similar or different seats than you have had in the past, when it is your turn for selection. Please note that section, row, and seat numbers will change and will not be the same as previous seasons.

Will the sections, rows, and seat numbers remain the same after the renovation?

No. All sections, rows and seats will be re-numbered as part of the renovation. Click here to view a chart comparing the old section, row and seat numbers to the new section, row and seat numbers.

Will I need to pay for my seats at the time of seat selection?

The seat selection process will act as the 2024-25 renewal process. Volleyball season ticket holders will need to pay in full at the time of seat selection. Women’s Basketball and Gymnastics season ticket holders will have the option to pay in full at the time of seat selection or enroll in a deferred payment plan, where the UK Ticket Office will automatically process payments on August 15. A credit card is required to select your seats online and will be used for any deferred payment plans. If you need to pay by check, you must call the UK Ticket Office at (800) 928-2287 or visit in person to select your seats. You may also sign up for the deferred payment plan and mail a check prior to your card being charged.

What if I have season tickets in multiple sports?

The new seat selection process will occur simultaneously for Volleyball, Women’s Basketball, and Gymnastics. At your appointment time, you may select seats for any of the three sports that you currently have.

For example, if you had volleyball and women’s basketball season tickets for the 2023-24 season, you may select seats for volleyball and then select seats for women’s basketball. You may choose the same or different seat locations, understanding that availability will vary by sport.

Please note, you will need to complete the selection process separately for each sport. When doing this online, you will receive a separate confirmation email for each sport that you select. Choosing seats for one sport does not carry over to other sports.

How many times can I select seats?

Once you have selected and confirmed your seats online, your appointment window will close. The online system will only allow you to select your seats one time per sport. If you intend to select some seats in one section and some seats in another section, you will need to make those selections at the same time. If for some reason you need to change your seats after you have finalized your selections, please call the UK Ticket Office at (800) 928-2287 so that we may assist you. Please see the previous question if you have multiple sports.

How long will I have to select seats?

Once your appointment window opens, you can look at live inventory and select your seats up until the process is complete on July 26. You do not have to choose seats right away; however, we do recommend selecting as close to your appointment time as possible. Approximately every 15 minutes during the workday, another small group of ticket holders will enter the process and be able to select their seats.

What types of seating options will be available?

Brand new seating will be installed throughout the Coliseum as part of the renovation, and a mixture of reserved and general admission areas will continue to be available.

All sections on the west side (Lexington Avenue side) will feature comfortable chairback seating with armrests and cupholders, with the majority of seats being 20”-21” wide.

To maintain adequate capacity, the majority of sections along the east side (Rose Street side) will consist of new, blue bleachers, and fans may continue to bring personal seat cushions as desired.

Enhanced seating will be available in the rows closest to the floor along both sidelines, featuring padded chairback seats with armrests and cupholders.

New accessible seating will be installed along both sides, and handrails will be added to all aisles between sections, to help fans better navigate stairs.

In addition, several premium options will be new for the 2024-25 season, including loge boxes, courtside seats, and a club space at the south end of the Coliseum, overlooking the floor.

Which types of seats will include premium club access?

All ticket holders who select courtside seats (VB and WBB only), loge seats, and reserved club rail seats will have access to the premium club, where food options and non-alcoholic beverages are included, and premium beverages will be available for purchase.

Courtside Seating – Features one row located across from the team benches and two rows along the baseline under the premium club. Consists of 60-80 premium padded seats with armrests and cupholders.

Loge Seating – Consists of approximately 40 premium padded rolling chairs located on the concourse level behind five sections in the lower seating bowl. Similar to loge seating at Kentucky Proud Park, these areas will feature a drink rail in front of the seating.

Reserved Club Rail Seating – Features one exclusive row of seating inside the club at the south end of the Coliseum. Consists of approximately 30 premium padded seats, the majority at bar height, along a drink rail overlooking the floor. These seats will offer a unique vantage point to view the action below.

Will I get to keep the courtside seats I've previously had?

Courtside seating that was previously handled by the Backrow Club for volleyball and the Victory Club for women’s basketball will now be handled directly through the K Fund, in a similar fashion to premium seating at our other venues. The donations associated with courtside seating will still go towards supporting our student-athletes.

Season ticket holders who previously had courtside seats will still be required to go through the new seat selection process, where they will have an opportunity to choose from all available seat locations, at a time determined by their priority ranking. More details will follow, but when appointments begin in mid-June, fans who are interested in selecting courtside seats or other premium options should contact the K Fund at (859) 257-6300.

Fans are still encouraged to contribute to the Backrow Club and Victory Club to further support our volleyball and women’s basketball programs. For more information, please visit UKathetics.com/Backrow or UKathletics.com/VictoryClub.

 

How do I select premium seats?

All premium seating is managed through the K Fund Office. If you are interested in Courtside Seating, Loge Seating, or Reserved Club Rail Seating, please call the K Fund Office at (859) 257-6300 at the time of your appointment. Premium seats will not be available to select online.

Will I be able to see which seats are available before it is my turn for selection?

Yes. Before your appointment time, you will be able to log into your My UK Account during a “preview” period to become familiar with the look and feel, and to see the current available inventory. You will not be able to advance any further and select seats until your appointment time comes, however. The preview period will turn on a few days prior to appointments beginning on June 17.

What will season tickets cost in 2024-25?

To view the season ticket pricing & seating charts for Volleyball, Women’s Basketball and Gymnastics, visit this page. All decisions regarding pricing are made through a normal annual review process. Regular-season STUNT games are free for all fans.

Will I be able to visit the Coliseum in person before selecting my seats?

To ensure safety for all, Memorial Coliseum is closed to the public while renovations are ongoing. Please do not hesitate to reach out if you have specific questions related to your seating preferences.

Where do I park if I plan to come in person to select my seats?

The Joe Craft Center is located at 338 Lexington Avenue, Lexington, KY 40506. Limited parking will be available near the Joe Craft Center and will be marked as Ticket Office Seat Selection. These spots will be located in the lot directly behind the Joe Craft Center, bounded by Rose Street and Lexington Avenue. In addition, a limited number of metered spaces will be available in this same lot behind the Joe Craft Center and along Lexington Avenue. Visitor pay parking is also available in Parking Structure #5, located between South Limestone and Upper Street. Please do not park in any other campus lots without the proper permit, as you will be subject to ticket/tow.

 

How does my rank compare to other season ticket holders that will be a part of the seat selection process?

The tables below show how your overall K Fund priority rank translates into estimated placement among the season ticket holders in that sport as of May 1, 2024. The rankings are approximate and will change prior to any seat selection process. For example, if your priority rank is 5,000, your ranking among women’s basketball ticket holders is actually 224, placing you in the top 28% of women’s basketball season ticket holders. If you have questions regarding your priority ranking or would like to donate, contact the K Fund Office at (859) 257-6300.

Can I select seats next to my friends?

Yes, ticket holders who wish to sit near each other will have two options as part of the seat selection process:

  • Option 1:  Season ticket holders may wait until all their group members’ seat selection appointment times have opened based on their K Fund priority rank to select seats together.
  • Option 2:  Each season ticket holder has a unique K Fund priority ranking. To assign each group member the same appointment time, we will use the average K Fund priority ranking as of April 30, 2024, for all season ticket holders provided in your group. Everyone will still need to pick their own seats; however, we can make it easier by assigning friends the same appointment times.
    • To submit a “sit with friends” request for your group, please fill out the online form at UKathletics.com/SitWithFriends. A member of the group will need to provide the Name and Account ID number for each season ticket holder. The deadline to submit a “sit with friends” request is April 30, 2024. All season ticket holders listed on the form will receive a confirmation email from the UK Ticket Office within three days of submission. If you have additional questions, please contact the UK Ticket Office at uktickets@uky.edu or (800) 928-2287.
I’m interested in becoming a new season ticket holder. When can I purchase tickets?

Fans interested in new season tickets for Volleyball, Women’s Basketball, and/or Gymnastics can place deposits now by visiting this page! Those who place deposits will be contacted by the UK Ticket Office beginning in late July, after current season ticket holders have an opportunity to select seats.

I have tickets but don't often use them. Is there another way to support my favorite teams, other than buying season tickets?

Absolutely! Our goal is to create the very best atmosphere inside Memorial Coliseum and pack the house at every event. Rather than purchasing season tickets and letting them go unused, we ask that you consider making an annual contribution to the K Fund instead. Philanthropic gifts help provide our student-athletes with the resources needed to achieve their dreams of performing at an elite level in the classroom and in competition. Your annual contribution can be made in support of the general fund, or it can be directed toward a specific team(s). For more information about how you can make an impact, please contact the K Fund at (859) 257-6300 or KFund@uky.edu.

If you are not planning to select seats for 2024-25 and renew as a season ticket holder, please let us know by sending an email to uktickets@uky.edu, and we will update your account accordingly.

What is the new seating capacity?

After renovations, Memorial Coliseum’s seating capacity will be approximately 6,250. Our focus is on creating the best possible game-day experience for all fans in Memorial Coliseum, with an engaging atmosphere, comfortable accommodations, and optimized entry and exit.

The new, more intimate capacity continues to provide the opportunity for UK Athletics to host important NCAA and conference championships as well as campus events and programming.

What other exciting fan amenities can I expect?

All fans will benefit from revamped concourses and new restrooms, a reimagined concessions experience, air conditioning and climate-control improvements, and an enhanced look and feel throughout the building. A modern, center-hung video board plus sideline ribbon boards will be visible from all sections, and the Coliseum’s redesign will create a more intimate and engaging game-day experience.

For those who need additional assistance, two new elevators will be installed at the front of the Coliseum inside the Avenue of Champions entrance, connecting the north lobby with the main concourse.

How will the Coliseum continue to honor Kentuckians who have died in military service?

The original 1950 building was a memorial to servicemen and women who died in World War II, and it also honors those who have fallen in the Korean War, Vietnam War, and subsequent military service. As we celebrate the re-opening of Memorial Coliseum, the renovation project will include unveiling an upgraded memorial.

Need Assistance?

Please contact the UK Ticket Office at (800) 928-2287 or the K Fund Office at (859) 257-6300. You may also reach us by email at uktickets@uky.edu or kfund@uky.edu.

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