Prior to arriving on the UK campus, we encourage all fans to check their temperature and conduct a health self-screening. Fans who have a temperature at or above 100 degrees Fahrenheit are asked to stay home and isolate. Fans who have existing health complications and are therefore vulnerable are asked to proceed with the utmost caution and to consider staying home and isolating.

Face coverings, over the nose and mouth, are required for all fans as they enter, exit and move around athletic venues, as well as any time fans are unable to maintain the recommended physical distance from other fans not in their party/household.

Physical distancing measures have been put in place, including physically distance lines for concessions, bathrooms and other spots where lines generally form.

A significant number of sanitizing opportunities, including hand sanitizers and hand-washing stations, have been added.

UK Athletics staff will take additional measures to clean and sanitize, including high touch-point areas, which will be cleaned more frequently.

University of Kentucky Athletics seeks to provide the safest environment possible for all spectators, staff and participants.  A risk of exposure to COVID-19 exists in any public place, including sporting events at the University of Kentucky.  Fans with pre-existing health conditions or who are otherwise at risk should consider not attending on-campus sporting events during this unprecedented time. 

Those who are not permitted to attend UK Athletic Events due to COVID-19:

• Tested positive or defined as a close contact and not yet cleared by the health department to exit quarantine 
• Were tested and have not received the results
• Informed that they may have been exposed
• Experiencing any symptoms

 
Failure to comply with the requirements outlined above may result in individuals being removed from and denied future access to University of Kentucky athletic venues.
 
Requirements for fans

• Keep physical distance from other spectators where possible
• Clear Bags or small clutch size bags
• Masks – for staff & spectators
  • Always required to be worn including while riding on shuttles, traveling through the venue, going to the restrooms, purchasing food & beverages, inside the premium spaces.
  • Masks or face coverings should:
    • Cover mouth and nose
    • Fit snugly but comfortably
    • Be secured with ties or ear loops
    • Be made of multiple layers of fabric
    • Allow for breathing without restriction
    • Be able to be laundered and machine dried without damage or change to shape

 
Recommendations for fans

• No bags
  • Medical Bags only
• Limit time spent on the concourse – no loitering or congregating
• Utilize hand sanitizer and wash hands as frequent as possible
• Plan to use credit cards, no cash.
• If you feel bad, stay home.  Enjoy the game on TV!

 
To provide feedback in real time please text UKSOFTBALL to 69050 or post-event by emailing BBNFirst@uky.edu.
 
CODE OF CONDUCT
The University of Kentucky asks that all guests respect others around them to keep UK Softball games as enjoyable as possible for all.  If anyone displays conduct that endangers or disrupts players, coaches, officials or other guests, the University of Kentucky reserves the right to remove the individual from John Cropp Stadium.  No refunds are given in such cases.
 
ADMISSION 
Gates will open 60 minutes prior to the first pitch of the day.
 
Spectators ages 1 and up entering John Cropp Stadium must have a valid ticket to gain admission. To purchase tickets visit our Ticket Office.
 
Following the conclusion of each game, we ask that fans please vacate the facility and re-enter with the appropriate game ticket.
 
CONTACT INFORMATION
UK Event Management (859) 218-1775
UK Ticket Office (859) 257-1818
Social Media @UKSoftball
 
CLEAR BAG POLICY
The University of Kentucky asks that all guests bringing bags please adhere to the Clear Bag Policy. Specifics can be found here ukathletics.com/clearbag
 
DISABILITY SERVICES
Parking: Accessible parking (first come; first-served) is available near the entrance to John Cropp Stadium in the lower paved lot. Vehicles must show a valid state-issued hangtag.
Seating: Accessible seating is located at the bottom of sections B & F (accessible via the ramps on 1st/3rd base sides) and the top of Sections B, D & F (accessible via the elevator behind home plate—Level 2). Please contact the UK Ticket Office to reserve accessible seating.
 
EMERGENCIES & EVACUATIONS
In the case of an emergency, please follow the instructions of any game day staff member and public address announcer, proceed to the nearest exit in a calm and safe manner. Guests should use the stairs and ramps as a means of evacuation. Elevators may not be available at the time.
 
FACILITY ADDRESS
John Cropp Stadium
570 Wildcat Court
Lexington, KY 40506
 
FIRST AID
Limited first aid supplies are available at John Cropp Softball Stadium. Please see an Event Staff member for assistance. For select games, medical personnel will be on site.
 
HAND WASHING & SANITIZING
Proper hand washing is encouraged for all fans. In addition to the sinks in restrooms, hand sanitizer stations will be located throughout the facility.  

There will be a number of cleaning and disinfecting opportunities in place throughout John Cropp Softball Stadium.
 
LOST & FOUND
Items and reports should be submitted to Event Staff. After the game, Event Management Personnel will turn items over to UK Police (859) 257-1616.
 
PARKING
Free game day parking is available the lower paved parking lots adjacent to John Cropp Stadium. In the event that those lots become full, spectators will be directed to park in the lots surrounding Kroger Field.
 
Reserved parking for teams, administrative personnel and those with valid, state-issued disabled hangtags will be available in the lower paved lot.
 
Parking Diagram
 
 
POST GAME
Following the conclusion of each game we ask that fans please vacate the stadium and re-enter with the appropriate game ticket.
 
Per NCAA, in 2021 fans are not permitted to interact with any student athletes at any time. This also applies to family and friends. Because of this there will be no post game autograph or photo opportunities. 
 
PRACTICE
In 2021 practice day will be closed to the public and media.
 
PROGRAMS
Roster cards will be available on the upper concourse and at the stadium entrance. The NCAA program will be available through QR Code.
 
PROHIBITED ITEMS
Prohibited Items – Strictly Enforced
Alcohol
Animals (with the exception of service dogs)
Artificial Noisemakers
Backpacks
Combustible Heaters
Firearms
Flash Cameras
Food and Drinks
Ice/Ice Chests
Large bags – nothing larger than 12” x 6” x 12”
Smoking
All weapons, including firearms, carried either concealed or openly are prohibited items at UK Athletic Events per KRS 237.115. Anyone in violation of this will not be granted entrance into the facility.
 
Prohibited Items – Must be approved by UK Athletics prior to entering the facility
Banners
Flags
Poles/Extensions
Signs
 
RAINOUTS & DELAYS
In the event of impending inclement weather, please follow @UKSoftball on twitter to confirm the status of the game. In the case of a delay, the ticket(s) issued for that game will be honored for the date of the makeup game. Some exclusions apply.
 
SEATING
Berm seating will be sold as general admission seating. Fans are permitted to bring their own foldable chair or blankets. 
 
Bleacher and chair backs are sold as reserved seats. Seating will be pre-assigned to all guests in groups of 2, 3 or 4
 
Fans are always requested to maintain physical distance between groups.
 
To encourage physical distancing, signage will be located throughout the facility to promote physical distancing and proper health precautions.

Seating Diagram
 
TICKETS
Tickets for Softball are sold through the UK Ticket Office. Phone: (859) 257.1818.
TICKET PRICES

• Reserved All Session $60.00
• General Admission All Session $45.00
• Single session Reserved: $15.00
• Single Session Adult GA Berm $10.00
• Single session Sr./Youth GA Berm: $8.00

 
All tickets will be delivered, managed, and accessed through the UK Athletics Mobile App by signing in to your My UK Ticket Account.
 
TOBACCO PRODUCTS
Tobacco products and electronic cigarettes are prohibited on the University of Kentucky campus.
 
TWITTER
For real-time updates regarding game day information, follow UK Softball on Twitter @UKSoftball.
 
UMBRELLAS
Umbrellas may be brought into the stadium but may not be opened in the seating areas.
 
WEATHER POLICY
In the event of inclement weather, a decision will be made to postpone games. Follow @UKSoftball on Twitter for the latest game day updates.
 
Ticket holders may also look for an email from the UK Ticket Office if the status of any games were to change due to inclement weather.