Fan Experience Enhancements Coming to Fall Olympic Sports
The most significant change at both venues is that ticket scanning will be introduced for all home volleyball, men’s soccer and women’s soccer matches for the 2017 season. Season and single-game tickets for all three sports will now be barcoded and scanned for validity at each venue’s entrance, which will give fans access to additional ticket management features. These changes will also apply at women’s basketball, gymnastics and softball games this season.
In order to expedite entry, fans are encouraged to have their tickets out and ready to present to staff individually at each game. Fans are also encouraged to familiarize themselves with each venue’s policies at UKAthleticsGameday.com, arrive early and travel light.
The following enhancements will also be in place at Memorial Coliseum:
• Additional healthy snack options will be available at concession stands, as Kroger’s popular Simple Truth brand will have a presence on match day. Kroger is the Official Fuel Partner of the University of Kentucky. A full diagram of concessions options at Memorial will be available this season on programs and at UKAthleticsGameday.com.
The following enhancements have also been made at the Wendell & Vickie Bell Soccer Complex:
• Kickoff for early-season games has been moved to 7:30 p.m. With the seating area at soccer games facing westward, this will minimize the amount of time fans spend watching matches with the sun in their eyes.
UK Athletics relies on the feedback of fans to continually improve their experiences at home events. Feedback is received informally during the season through email, social media, over the phone and in person. After each sport’s season, season ticket holders are asked to complete a formal survey.
As always, fans are encouraged to email BBNfirst@uky.edu with any questions and comments about their experiences.