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Kroger Field A-Z
1700AM
Listen to Friday afternoon and Saturday game day traffic information on 1700AM.
ADMISSION
All spectators entering Kroger Field must have a valid ticket regardless of age to gain admission. Gates 4, 9, 12 and suites will open two hours prior to kickoff, all other public gates will open 1.5 hours prior to kickoff.
CONTACT INFORMATION FOR UK FOOTBALL GAME DAY
University of Kentucky Football
Twitter: @UKAthletics or @UKGameDayInfo
ANIMALS
Animals or pets of any kind are prohibited with the exception of service animals. Service animals are welcome inside Kroger Field but must remain on a leash or harness at all times. If guests intend to bring a service animal to the stadium, please notify your ticket representative at the time of purchase so that an aisle seat may be reserved.
ATMS
Located next to the public elevator doors on the lower concourse inside Gates 1 & 9 and on the upper concourse near section 206. Credit cards are accepted at most concession stand and merchandise locations.
AUTOMOBILE ASSISTANCE
Guests with minor automobile problems (jump start, flat tire, etc.) can seek game day assistance from AAA at (859) 255.7600.
BAG POLICY
Please see the new Kroger Field Clear Bag Policy.
BANNERS & SIGNS
Signs must be approved by UK Athletics prior to an event. Banners should in no way infringe on the sight lines of other Kroger Field guests. Signs may not be hung or fastened anywhere in the arena. Small signs should not be commercial or obscene in nature or cause any disturbance with other spectators. UK Athletics reserves the right to remove any banner or sign without exception.
CELL PHONES & COMPUTERS
Cell phones, tablets and laptops are allowed in the stadium as long as their use does not interfere with other guest’s enjoyment of the event. No devices can be plugged into the building’s electrical outlets.
THE CAT WALK PRESENTED BY CHEVY
The Cat Walk presented by Chevy begins 2 hours and 15 minutes prior to kickoff and is located outside Kroger Field Gate #1 and proceeds between the Kroger Field and the Joe Craft Football Training Facility to Gate #12. Guests are asked to line up on each side of the Cat Walk allowing ample space for the team to walk from the buses to Kroger Field Gate #1. Map of the Cat Walk Route
CHAIR BACKS
Personal chair backs are permitted as long as they are 18 inches or smaller in width.
Chair backs may also be rented on a game-by-game basis for $10 at Kroger Field. Quantities are limited and are only available while supplies last. Sales will begin when gates open, and end when sold out or at the end of the first quarter. They are available on the lower concourse at Gates 1, 4 & 9 and on the upper concourse above gates 1, 4 & 9.
https://order.seatbacks.com/ukwildcatseats
CONCESSION SPECIALTIES
Various specialty concessions are available throughout Kroger Field. Credit cards are accepted at most stadium concession stands. Special Kentucky Proud concession items are available at Kroger Field this season. Stadium amenities map (PDF)
CODE OF CONDUCT
In order to keep Kentucky Football games as enjoyable as possible for all, the University of Kentucky asks that all patrons respect those around them. The University of Kentucky reserves the right to remove any individual from Kroger Field who displays conduct that may endanger or disrupt players, coaches, officials or other patrons. No refunds are given in such cases.
DIAPER CHANGING STATIONS
Diaper changing stations are available in all public and family restrooms in Kroger Field.
DISABLED GUEST SERVICES
Non-reserved disabled lot located at the corner of University Drive and Farm Road – first-come, first-served. $30 per vehicle, cash only.
NRD Shuttle: Begins two hours before kickoff, drop off and pickup point is at Gate 6. Return shuttles begin at the beginning of the 4th quarter and continue until 1 hour after the end of the game.
Disabled guest golf cart service is available from Gate 6 to any other stadium gate.
Contact the main UK ticket office (859) 257.1818 regarding accessible seating.
Guest Services booths are available to address any questions or concerns you may have, and are available in the following locations:
Outside of Gates 1, 4, 9 & 12; Inside on the lower concourse near sections 6, 16, 26 & 36; On the upper concourse near sections 206 & 226.
DRONES
The use of drones and any other unmanned or remote control aircraft is expressly prohibited both inside and in the vicinity of the Kroger Field complex on game day. Any such use is defined as a Violation of National Defense Airspace by the Federal Aviation Administration and violators may be subject to criminal penalties.
ELEVATORS
Premium Spaces (Field Club, Woodford Reserve Club, Loge and Suites): Accessible from the Premium Space Lobby between Gates 10 & 11
Public, Disabled & Corner Suites: Located inside Gates 5, 8, 13, 16
EMERGENCIES AND EVACUATIONS
In the case of an emergency, please follow the instructions of any game day staff member and public address announcer, proceed to the nearest exit in a calm and safe manner. Guests should use the stairs and ramps as a means of evacuation. Elevators may not be working at the time.
ENTRY
EVENT RENTALS
For information about renting space in Kroger Field for your next event, please visit Kroger Field Event Rentals.
FAMILY RESTROOMS
There are family restrooms located on the lower concourse near section 4 and 24 and on the upper concourse near section 20, 40, 204 and 224.
FIRST AID LOCATIONS
North side lower concourse near section 9
South side lower concourse near section 22
East side upper concourse next to the Gate 16 elevator
West side upper concourse next to the Gate 8 elevator
FOOD TRUCKS
GAME DAY ASSISTANCE
The Game Day Assistance program enables fans to start a conversation with UK Athletics staff. Fans can text UK MESSAGE & SEAT LOCATION to 69050.
GAME FIELD
In the interest of participant, staff and spectator safety, public access to the playing field, at any time, is strictly prohibited. SEC rules prohibit fans from running onto the field and violators are subject to arrest and prosecution. Additionally, the three-tiered SEC fine structure for fans on the field has increased from $5,000/$25,000/$50,000 to $50,000/$100,000/$250,000. Please help UK Athletics keep these resources focused towards supporting our student-athletes and programs and keep off the field of play post-game.
GOLF CARTS
In the interest of safety for all guests and pedestrians, guests’ golf cart use will be prohibited in the Kroger Field Complex to include all parking lots, sidewalks, streets, etc. This policy includes motorized scooters, coolers, mopeds etc. Guests are asked not to bring golf carts to the complex.
GUEST SERVICES
University of Kentucky Athletics strives to ensure a positive game day experience for all fans. While inside Kroger Field, Guest Service Desks are available to assist you with questions or concerns you may have while attending a game.
Interior Guest Services locations open two hours prior to kickoff when gates open and remain open until the stadium is clear of all spectators. Exterior Guest Services locations open 5 hours prior to the event start.
Guest Service locations inside Kroger Field provide:
Brochures containing maps, diagrams, and other important game day information
Guest Services staff including ushers, ticket takers and security officers are available to assist guests throughout the duration of the event.
LOST AND FOUND
During the game, items will be taken to Guest Services inside Gate 12 (spectators can also drop off any items found here as well). Post-game, items can be claimed by calling the UK Police Department at (859) 257.1616.
LOST CHILDREN
Parents and guardians with a lost child should contact the nearest police officer or UK Athletics staff member. If a child gets separated, he or she should notify the nearest police officer or UK Athletics staff member. Wristbands may be picked up at any guest services location. The wristband allows a parent or guardian to fill out section, row, and seat number in case the child becomes separated from their party.
NURSING MOTHERS
There are six family restrooms located throughout the stadium that will accommodate nursing mothers. They are located on the lower concourse near section 4 and 24 and on the upper concourse near section 20, 40, 204 and 224. Additionally, there are four first-aid locations that will accommodate nursing mothers.
PETS
Pets, with the exception for service dogs, are prohibited from entering Kroger Field and surrounding parking lots/tailgating areas.
PHONE NUMBERS (area code 859)
Event Management/Game Day Assistance – 218.3716
University Switch Board – 257.9000
POLICE ASSISTANCE LOCATION
Between Ramps 3 & 4 on the north lower concourse.
PREGAME CONCERT SERIES
The Kentucky Football Pregame Concert Series is back for the 2018 season. Concerts begin immediately after the Cat Walk presented by Chevy, which takes place two hours and 15 minutes prior to kickoff, on the stage in the plaza outside Gate 12. The list of performers below will be updated throughout the season:
Central Michigan — TBA
Murray State — TBA
Mississippi State — TBA
South Carolina — TBA
Vanderbilt — TBA
Georgia — TBA
Middle Tennessee — TBA
PROGRAMS
Official game programs are available free of cost prior to kickoff at all program stands throughout the concourse. Program stands are located at gates 1, 2, 3, 4, 6 and 15. Programs are also available during and after the game at all Team Shop locations on the lower concourse.
PROMOTIONS
Murray State – Sept. 15
Heroes’ Day/KFB Tote (Clear)
Mississippi State – Sept. 22
South Carolina – Sept. 29
Ag Roundup & Family Weekend/KFB Camo Hats
Vanderbilt – Oct. 20
Georgia – Nov. 3
PROHIBITED ITEMS
THE FOLLOWING ITEMS ARE WELCOME INSIDE:
THE FOLLOWING ITEMS ARE NOT PERMITTED INSIDE:
Outside food and drink containers, including hard-shell koozies
The use of drones and any other unmanned or remote control aircraft is expressly prohibited both inside and in the vicinity of the Kroger Field complex on game day. Any such use is defined as a Violation of National Defense Airspace by the Federal Aviation Administration and violators may be subject to criminal penalties.
PREMIUM SEATING
For information regarding gameday suites and hospitality, please visit UK Athletics Hospitality.
PROJECTILES
To ensure the safety of all guests and participants, the throwing of any objects is strictly prohibited. Guests identified throwing any objects are subject to ejection and potential prosecution.
RE-ENTRY POLICY
As per SEC policy, guests are not permitted to exit and re-enter Kroger Field on the same ticket.
RESALE
UK Athletics urges fans to use caution against counterfeit tickets and unauthorized sellers. There are only five ticket outlets authorized to sell tickets to UK Athletics events:
UK Ticket Office
Ticketmaster or TicketExchange
Rupp Arena Box Office
ReplyBuy
FEVO
Visiting Team Ticket Office
Only tickets purchased directly from these five sources are guaranteed to be valid. When purchasing or acquiring tickets through any other source the buyer is at risk of receiving fraudulent or invalid tickets. The UK Ticket Office is unable to provide support for tickets purchased through unauthorized sellers. Tickets are not to be sold in the immediate vicinity of the ticket office and stadium. Visit our Ticket Security page for more information.
RESTROOMS
All exterior restrooms will open at 8:00 am on game day, regardless of kickoff time. Exterior stadium restrooms will be available from 8:00 am until an hour and a half prior to kickoff. The four exterior stadium restrooms are located near gate 3 and between gates 9 & 10 near the ticket office. Portable restrooms are dispersed throughout the stadium complex and in parking areas. There are family restrooms located on the lower concourse near section 4 and 24 and on the upper concourse near section 20, 40, 204 and 224.
RIDE SHARING
UK Athletics has worked with Lyft and Uber to establish a ride-sharing pickup and drop-off point on football game days. The loading and unloading zone is located on Sports Center Drive near the Woodland Glen dorms. Lyft and Uber drivers should proceed down Huguelet Drive, right on University Drive, left on Complex Drive and left on Sports Center Drive to pick up passengers, then right on Woodland Avenue after pickup.
SECURITY CHECKS
This season, to improve public safety and help speed entry, the SEC has adopted a league-wide clear bag policy for all football games and we are implementing the policy accordingly at Kroger Field starting this fall. Each fan, will be permitted to carry one large clear bag – either a one-gallon Ziploc-style bag or a 12″ x 6″ x 12″ clear bag – plus a small clutch that does not exceed 4.5″ x 6.5″. A clear bag shall be clear from top-to-bottom and up to a 2″ trim/border on the bag is generally acceptable. The small clutch allows privacy for small personal items and is also easily searched. The policy has been in place in the NFL for the last few seasons and eight SEC schools also implemented it prior to league-wide implementation. Based on what we learned from those previous implementations, we wanted to communicate this change to you well in advance of the season. If you have any questions about the policy, please contact 859.218.3716 or BBNfirst@uky.edu
SINGLE GAME TICKET PRICES
SHUTTLE INFO
UK Football Express – Campus Route
Pre-Game Details
Post-Game Details
UK Football Express – Downtown Route
Pre-Game Details
Post-Game Details
UK Football Express – Downtown Shuttle Map: Large Image | PDF for printing
SMOKING & TOBACCO
The use of all tobacco products and electronic cigarettes is prohibited inside and outside on University of Kentucky’s campus, including Kroger Field and surrounding parking lots.Nicorette gum will be available at the Kroger Simple Truth stand.
Standing or stepping on stadium seats may lead to serious bodily injury. UK Athletics requests, for your safety and other stadium guests, that you do not step, stand or use seats in a manner other than intended at Kroger Field.
STUDENTS
In an effort to allow as many students to attend games and sit in the lower-level student section, while maintaining capacity restrictions, UK has implemented a voucher system for student seating. To learn more visit Student Game Day Information
SUSTAINABILITY
UK Athletics strives to aid and advance sustainability efforts, in both the UK Campus and Lexington communities, through recycling initiatives. We encourage every UK fan to be an active participant in this important initiative both in the parking lots and inside Kroger Field.
STROLLERS
Strollers may be brought into Kroger Field, provided they are a small collapsible style that can fit under a stadium seat/row without restricting entrance and exit. Strollers are subject to search upon entering Kroger Field.
TAILGATING
All Parking lots open at 8 a.m. on game day.
Tailgates must take place at the back vehicles.
Large industrial-size cookers must be approved by UK Athletics prior to game day.
Portable generators must be approved by UK Athletics for use and must have a decibel rating of 60DB or less.
Open flames are not permitted without prior authorization from the University Fire Marshal’s office. At least one (1) five pound all-purpose fire extinguisher (ABC) must be provided by the applicant. Cooking is not permitted within tent without prior authorization of the University Fire Marshal. Charcoal and other flammables must be properly extinguished and disposed of and cannot be placed in any dumpster or trash can
Banners and signage recognizing businesses may not be posted on Kroger Field property unless approved by UK Athletics.
Caterers must have proper parking permits to be admitted in any lots.
No parking is allowed on most green spaces between the Green, Red, and Blue lots.
Music should be confined to your tailgate area. Any use of live bands or a DJ must be approved by UK Athletics prior to game day.
Tents erected on green space may be no larger than 10’X 10′, unless otherwise approved by UK Athletics
Fans using a tent or canopy over the tailgate of a vehicle should keep the travel lanes open for vehicular traffic.
For tailgating inquiries and approvals please contact UK Event Management at BBNfirst@uky.edu
A limited number of grass spaces are available to student groups along Cooper Drive on a reserved basis. If students wish to reserve a tailgating space along Cooper Drive they must contact the Student Center Directors Office by Wednesday of game weeks.
Students can apply for a tailgating space by visiting the following link: http://meetatbigblue.uky.edu
TAILGATE GUYS
Kentucky has teamed up with Tailgate Guys, the leader in game day hospitality services nationwide, to offer UK fans turn-key, hassle-free tailgating for home football games! (Click here for more information).
TEXT ASSISTANCE
The Game Day Assistance program enables fans to start a conversation with UK Athletics staff. Fans can text UK MESSAGE & SEAT LOCATION to 69050.
TICKETS
The UK Ticket Office is located in the Joe Craft Center and is open Monday through Friday, 9 a.m. to 4 p.m. Fans may contact the main ticket office by calling (800) 928-2287.
On game day, the UK Ticket Office is located at Kroger Field, between gates 9 and 10. This location serves the primary location for ticket sales, will call and ticket resolution. Game day ticket windows open 4 hours prior to kickoff and close 5 minutes into the 3rd quarter. Game day phone hours will vary based on kickoff time. Cash and credit cards are accepted at the stadium ticket office. Will call drop-offs are not permitted on game day and all sales are final.
Fans needing assistance once inside the stadium may visit the Gate 12 ticket service windows. Fans may also purchase tickets to future games at this location.
Admission (Infant & Youth Tickets): All persons entering the stadium, regardless of age, must have a ticket or credential. Fans wishing to bring infants (12 months and under) to a Kentucky football game at Kroger Field may purchase a lap ticket at a discounted rate of $10. This ticket will allow the infant to enter the venue, but that infant must sit on their parent/guardian’s lap. If a seat must be occupied by the infant and/or carrier, a regular ticket must be purchased. Lap tickets are only available on game day and may be purchased at the Kroger Field ticket office (between Gates 9 & 10) for $10, when accompanied by an adult with a ticket. This lap ticket policy only applies to regular-season home football contests. For more information on infant & youth tickets, please call the UK Ticket Office at (800) 928-2287.
Seating Chart: View Kroger Field seating and permit parking diagrams here.
Pass Outs: Per Southeastern Conference regulations, once admitted, no ticket holder shall be permitted to leave and re-enter the stadium on the same ticket.
Ticket Resale: UK Athletics urges fans to use caution against counterfeit tickets and unauthorized sellers. There are only six ticket outlets authorized to sell tickets to UK Athletics events (UK Ticket Office, Ticketmaster or TicketExchange, ReplyBuy, FEVO, Experience or the visiting team ticket office). Only tickets purchased directly from these six sources are guaranteed to be valid. When purchasing or acquiring tickets through any other source the buyer is at risk of receiving fraudulent or invalid tickets. The UK Ticket Office is unable to provide support for tickets purchased through unauthorized sellers. Tickets are not to be sold in the immediate vicinity of the ticket office and stadium. Visit our Ticket Security page for more information.
Ticket holders are able to post and sell tickets at face value or above through TicketExchange, using various pricing options. Season ticket holders who are unable to attend all games are encouraged to sell tickets only through TicketExchange in order to maximize return on their investment while complying with all state, local and team regulations regarding the sale of tickets. To sell tickets, season ticket holders should log directly on to their My UK Account and use the Manage My Tickets module, while all other ticket holders should visit UKathletics.com/TicketExchange to post their tickets by entering barcode numbers.
Digital Ticketing: UK Athletics has partnered with Ticketmaster to make mobile ticketing available to fans at Kroger Field. All season tickets and single-game tickets purchased directly through the UK Ticket Office correspond with a My UK Account. To log-in, visit UKathletics.com/MyUKAccount. Fans that purchase single-game tickets through Ticketmaster can view and manage their tickets by selecting the “My Tickets” link within the UK Athletics app. For more information on mobile ticketing, visit UKathletics.com/DigitalDelivery.
Ticket Terms & Conditions: View complete ticket terms and conditions here.
UMBRELLAS
Umbrellas may be brought to the stadium but may not be opened in the seating areas.
WATER
Guests are permitted to enter with one unopened bottle of water smaller than a liter through the entry gates at Kroger Field. In addition to water fountains located in the stadium, complimentary water is available on the concourse throughout Kroger Field.
WAZE
The University of Kentucky has partnered with Waze to assist drivers not attending the game in navigating traffic around the Kroger Field complex. The Waze app is available on Apple and Android devices.
WILDCAT PARK
The location of the Tailgate Guys and the President’s Office Pavilion.
WILL CALL
Public: Between Gates 9 & 10; opens four (4) hours prior to kickoff. The ticket office will close five (5) minutes into the 3rd quarter.
UK & Visiting Team Player Guest: Between Gates 2 & 3; opens two hours before kickoff.
Media Will Call: Gate 11; opens three hours before kickoff.