2020 Football Gameday Information

2020 Football Gameday Information

All of the information below is subject to change at any point. Please check back regularly for the latest updates

Last update: 12/3/2020

For closed captioning at Kroger Field this weekend, please visit ukathletics.com/captions

Some key reminders as we prepare for this week’s game against South Carolina …

  • No tailgating
  • In addition to masks, gaiters of two-ply material are now permissible
  • Please remember to wear a mask or gaiter at all times inside the stadium, except when actively eating or drinking
  • Fans are welcome to bring stadium seats or seat cushions to the game; the seats or cushions should be no wider than 18 inches
  • Verified Resale Tickets for the UK vs. Georgia game are available exclusively online at www.Ticketmaster.com

And again, thanks for your great cooperation last week.  We’ll see you Saturday and Go Cats!

After consulting with health experts from the Commonwealth of Kentucky, the University of Kentucky and the Centers for Disease Control and Prevention (CDC), UK Athletics is implementing a number of new initiatives and regulations regarding football games at Kroger Field this fall. The health and well-being of our student-athletes, fans and staff are our top priorities and will continue to guide our decisions.

In August, the Southeastern Conference announced several conference-wide fan health and safety guidelines for all member institutions regarding football this fall. Measures specifically related to Kentucky games are listed on this page. These regulations are in line with, and in addition to, the SEC’s guidelines.

Exposure to COVID-19 is an inherent risk in any public location where people are present. We cannot guarantee you will not be exposed during your visit to Kroger Field.

Safety Headers Know Before You Go

Prior to arriving on the UK campus, we encourage all fans to check their temperature and conduct a health self-screening. Fans who have a temperature at or above 100.4 degrees Fahrenheit are asked to stay home and isolate. Fans who have existing health complications and are therefore vulnerable are asked to proceed with the utmost caution and to consider staying home and isolating.

Face coverings, over the nose and mouth, are required for all fans as they enter, exit and move around Kroger Field, as well as any time fans are unable to maintain the recommended physical distance from other fans not in their party/household. Children two (2) and under are not required to wear a mask.

Physical distancing measures have been put in place at Kroger Field, including physically distance lines for concessions, bathrooms and other spots where lines generally form.

A significant number of sanitizing opportunities, including hand sanitizers and hand-washing stations, have been added inside Kroger Field.

UK Athletics staff will take additional measures to clean and sanitize Kroger Field, including high touch-point areas, which will be cleaned more frequently.

This season, UK Athletics is transitioning to mobile tickets for all events. Fans are strongly encouraged to download the UK Athletics app and to download their tickets prior to arriving at Kroger Field.

University of Kentucky Athletics seeks to provide the safest environment possible for all spectators, staff and participants. A risk of exposure to COVID-19 exists in any public place, including sporting events at the University of Kentucky. Fans with pre-existing health conditions or who are otherwise at risk should consider not attending on-campus sporting events during this unprecedented time.

Those who are not permitted to attend football games at Kroger Field:

  • Tested positive or defined as a close contact and not yet cleared by the health department to exit quarantine
  • Were tested and have not received the results
  • Informed that they may have been exposed
  • Experiencing any symptoms

UKAD EMS crew will be on site to answer questions regarding symptoms.

Failure to comply with the requirements outlined above may result in individuals being removed from and denied future access to Kroger Field and other University of Kentucky athletic venues.

Requirements for fans

  • Mobile Tickets & Parking Permits will be required this season
  • Masks are required at all times other than while eating or drinking, while seated.
  • Keep six feet of social distance where possible
  • Clear bags are required
  • Feedback can be provided in real time through texting UK to 69050 or post-event by emailing BBNFirst@uky.edu.
  • Masks should:
    • Always required to be worn including while seated in the stands, riding on shuttles, traveling through the venue, going to the restrooms, purchasing food & beverages, inside the premium spaces.
    • Masks or face coverings should:
      • Cover mouth and nose
      • Fit snugly but comfortably
      • Be secured with ties or ear loops
      • Gaiters made of two-ply material are now allowed
      • Be made of multiple layers of fabric or medical grade disposable
      • Allow for breathing without restriction
      • Masks should not be worn by anyone under 2 years old
      • Fabrics masks must be able to be laundered and machine dried without damage or change to shape
      • Face shields do not replace wearing a mask
      • If spectators are unable to wear masks, they are encouraged not to attend games in person for the sake of their health and the health of others
      • Mask enforcement will be treated similarly to other policies enforced at Kroger Field, including no smoking/tobacco products, alcohol beverage use, artificial noisemakers, etc.
        • Ushers or Event Staff will approach those not in compliance with policies and request they comply
        • If they are faced with push back, they will involve University of Kentucky Police or the police agency assigned to that section/area
        • If needed, those not in compliance will be removed from the premise
        • The above policy is in line with language on the back of UK Athletics event tickets: Tickets are a revocable license. Management may revoke the license and eject or refuse entry to the holder for violation of venue rules, illegal activity or misconduct….Terms and conditions governing use of this ticket are posted on the website of the SEC (SECSports.com). By using a game ticket, user agrees to be bound by such terms and conditions…UK Athletics is committed to providing a safe and fan-friendly environment.

Recommendations for fans

  • No bags
    • Medical bags only permitted through special admissions entry
  • Arrive early – Pay attention to your suggested gate
  • Limit time spent on the concourse – no loitering or congregating
  • Utilize hand sanitizer and wash hands as frequently as possible
  • Plan to use credit cards, no cash
  • A game ticket, or game credential, is required to be on the premise of Kroger Field on football game days.
  • If you feel bad, stay home. Enjoy the game on TV!

Directions

Interactive Directions Map

Directions to Kroger Field

From Bluegrass Parkway
When the Parkway ends you exit right onto route 60 (Versailles Road), go approximately 10 miles and turn right on Mason Headley Road beside Cardinal Hill Hospital. Continue straight through the lights, you will pass a golf course and the Campbell House Inn. At the light continue straight through the intersection onto Waller Ave. along side St. Joseph’s Hospital. Pass over the railroad tracks and continue straight through the light to the intersection of Nicholasville Rd. and Cooper Drive. Kroger Field is located on the right hand side.

Going South I-75/I-64 E or W towards Lexington
Take exit 113 (marked Paris/Lexington), turn right off the exit ramp onto N. Broadway (U.S. 68), and continue through downtown for approximately 6 miles. After Logan’s Steakhouse take a left at the intersection onto Waller Ave. along side St. Joseph Hospital. Pass over the railroad tracks and continue straight through the light at the intersection of Nicholasville Rd. to Cooper Drive. Kroger Field is located on the right hand side.
Going North on I-75 from Knoxville
Take exit 104 (marked Athens/ Lexington), turn left off of the ramp onto Athens Boonesboro Road. Take a left at the intersection of Richmond Rd. & Man O’ War. Follow Man O’ War to the intersection at Alumni Dr. and take a right. Follow Alumni Drive through the Tates Creek intersection. Kroger Field is located on the right hand side.

Safety Header Parking

Tickets purchased directly from UK Athletics during the priority single-game sales process will include a parking permit. Parking permits will not be issued to those without game tickets. All spectators will be provided efficient guidelines for safe entry into parking areas as it relates to individual parking permits. With UK Athletics transitioning to mobile ticketing for all events, parking permits will also be issued via mobile delivery and must be accessed via smartphone. Fans are strongly encouraged to download the UK Athletics app and to download their tickets/parking permit prior to arriving at Kroger Field.

UK Athletics’ goal is to provide safe parking environment for all ticket holders.

  • Parking lots will open 3 hours prior to kick off
  • Valid parking permits are required to enter Kroger Field lots. Mobile parking permits will be scanned for entry
  • Spectators will be strongly required to physical distance, wear a proper mask, hand sanitize etc.
  • No tailgating, no tents, generators, trailers, grills or cooking of any kind are permitted
  • Hand Sanitizer stations will be placed throughout lots. UK Athletics will distribute small bottles of sanitizer at lot entrances
  • Informational signs will be placed that will encourage policies
  • Ticket holders will be encouraged to arrive when lots open and enter the stadium to avoid crowds
  • All surrounding lots that sell parking permits independently will be encouraged to follow the same guidelines as UK Athletics.
  • There will be no RV parking in Kroger Field lots in 2020

Parking Map

Football Parking Map 2020

Non-Permit Parking Map: Large Image

Safety Header No Tailgating

UK Athletics’ goal is to provide safe parking environment for all ticket holders.

  • No tailgating, no tents, generators, trailers, grills or cooking of any kind are permitted
  • Parking lots will 3 hours prior to kick off
  • Valid parking permits are required to enter Kroger Field lots
  • Spectators will be strongly required to physical distance, wear a proper mask, hand sanitize etc.
  • Hand Sanitizer stations will be placed throughout lots. UK Athletics will distribute small bottles of sanitizer at lot entrances
  • Informational signs will be placed that will encourage policies
  • Ticket holders will be encouraged to arrive when lots open and enter the stadium to avoid crowds
  • All surrounding lots that sell parking permits independently will be encouraged to follow the same guidelines as UK Athletics.
  • There will be no RV parking in Kroger Field lots in 2020

Safety Header Gameday Changes

Due to the health and safety protocols implemented relating to the COVID-19 pandemic, UK Athletics has made several changes to the Kentucky football gameday experience. This includes adjustments and/or elimination of some popular gameday traditions. UK Athletics is providing these guidelines:

  • Fans are asked to perform self-screening evaluations and to stay home if they feel sick or may have been exposed to COVID-19
  • Parking lots will open three hours before kickoff
  • Only those with parking permits may park on campus on game days
  • No tailgate parties, no tents, generators, trailers, grills or cooking of any kind are permitted
  • Informational signs will be placed that will encourage policies outlined above
  • Ticket holders will be encouraged to arrive when lots open and enter the stadium to avoid crowds
  • All surrounding lots that sell parking permits independently will be encouraged to follow the same guidelines as UKAD
  • All of these regulations are subject to change, especially if guidelines are not followed. UK Athletics thanks fans in advance for complying with these necessary gameday policies and helping to promote the health and safety of the UK campus
  • Security at all Kroger Field gates will remain the same as in the past with the security check taking place outside the stadium gates prior to tickets being scanned. Spectators are encouraged not to bring bags to limit the amount of touch points upon entry.

Kroger Field A-Z (Click to Open)

ELEVATORS

  • Each elevator will have an operator in proper PPE. Operator will select buttons and manage floors.
  • Elevators will operate intentionally, separating different groups traveling to different areas. i.e. – those traveling to Central Bank Press Box will have designated elevator.
  • Elevators will be limited to 3 guests in addition to the operator.
  • Hand sanitizer stations will be available on the elevator and at each stop.

CONCESSIONS Concession Map

  • Grab and go options will be available at each location
  • Fountain drinks will be unavailable, all drinks will be sold bottled
  • Condiments will be pre-packaged in portion control packs and distributed from concession stands. Counters where condiments previously sat will be unavailable.
  • High touch points inside concession stands will be sanitized regularly

UK BOOKSTORE

  • The University bookstore is operated by Barnes & Noble. Four selling locations will be setup as display only with counter service; no walk-through stores will be available. Try-on’s will not be permitted.
  • UK Bookstore employees will be responsible for frequent sanitation of high touch points
  • UK Bookstore will sell masks at all locations, including outside Gate 4 for those who have arrived at Kroger Field without a mask.

COCA-COLA FAN ZONE
The fan zone will be put on pause for the 2020 season including all inflatable games and autograph sessions.

COUNTDOWN TO KICKOFF RADIO SHOW
Countdown to Kickoff radio show will be hosted inside Kroger Field and unavailable for spectators to view. Fans are encouraged to tune in to your local UK Sports Network affiliate.

SPECTATOR LIMITED MOBILITY CART
Four 6-passenger golf carts will be deployed around the immediate exterior of Kroger Field to transport those who are limited in mobility to their preferred gate. One passenger will be permitted to ride on the back of the cart at a time. The golf cart driver will be responsible for sanitation of carts between passengers.

1700AM
Listen to Friday afternoon and Saturday game day traffic information on 1700AM.

CONTACT INFORMATION FOR UK FOOTBALL GAME DAY
University of Kentucky Football
Kroger Field
1540 University Drive
Lexington, KY 40506
(859) 218.3716
BBNfirst@uky.edu

www.UKathletics.com

Twitter: @UKAthletics or @UKGameDayInfo

ANIMALS
Animals or pets of any kind are prohibited with the exception of service animals. Service animals are welcome inside Kroger Field but must remain on a leash or harness at all times. If guests intend to bring a service animal to the stadium, please notify your ticket representative at the time of purchase so that an aisle seat may be reserved.

ATMS
Located next to the public elevator doors on the lower concourse inside Gates 1 & 9 and on the upper concourse near section 206. Credit cards are accepted at most concession stand and merchandise locations.

AUTOMOBILE ASSISTANCE
Guests with minor automobile problems (jump start, flat tire, etc.) can seek game day assistance from AAA at (859) 255.7600.

BAG POLICY
Please see the new Kroger Field Clear Bag Policy.

BANNERS & SIGNS
Signs must be approved by UK Athletics prior to an event. Banners should in no way infringe on the sight lines of other Kroger Field guests. Signs may not be hung or fastened anywhere in the arena. Small signs should not be commercial or obscene in nature or cause any disturbance with other spectators. UK Athletics reserves the right to remove any banner or sign without exception.

CELL PHONES & COMPUTERS
Cell phones, tablets and laptops are allowed in the stadium as long as their use does not interfere with other guest’s enjoyment of the event. No devices can be plugged into the building’s electrical outlets.

CHAIRS OF HONOR
Four Chairs of Honor were dedicated at Kroger Field by Rolling Thunder during the 2018 season. Chairs of Honor are empty black stadium chairs with a plaque dedicating each one to the soldiers who have made the ultimate sacrifice, have been held prisoner of war, are listed as missing in action and those currently serving.

These Chairs of Honor are located in each corner of the upper concourse of Kroger Field. Fans are encouraged to stop by, learn about the chairs and pay their respects. Rolling Thunder is a nonprofit organization dedicated to publicizing the POW/MIA issue.

CLOSED CAPTIONING INSTRUCTIONS
For information on how to access closed captioning at Kroger Field, visit the Closed captioning instructions (PDF)

CODE OF CONDUCT
In order to keep Kentucky Football games as enjoyable as possible for all, the University of Kentucky asks that all patrons respect those around them. The University of Kentucky reserves the right to remove any individual from Kroger Field who displays conduct that may endanger or disrupt players, coaches, officials or other patrons. No refunds are given in such cases.

DIAPER CHANGING STATIONS
Diaper changing stations are available in all public and family restrooms in Kroger Field.

DRONES
The use of drones and any other unmanned or remote control aircraft is expressly prohibited both inside and in the vicinity of the Kroger Field complex on game day. Any such use is defined as a Violation of National Defense Airspace by the Federal Aviation Administration and violators may be subject to criminal penalties.

ELEVATORS
Premium Spaces (Field Club, Woodford Reserve Club, Loge and Suites): Accessible from the Premium Space Lobby between Gates 10 & 11
Media: Accessible from Gate 11

Public, Disabled & Corner Suites: Located inside Gates 5, 8, 13, 16

EMERGENCIES AND EVACUATIONS
In the case of an emergency, please follow the instructions of any game day staff member and public address announcer, proceed to the nearest exit in a calm and safe manner. Guests should use the stairs and ramps as a means of evacuation. Elevators may not be working at the time.

ENTRY
Fans are encouraged to make an early entry to Kroger Field for all games. Long lines develop at some stadium gates just prior to kickoff, spectators can ease congestion by entering earlier.

EVENT RENTALS
For information about renting space in Kroger Field for your next event, please visit Kroger Field Event Rentals.

FAMILY RESTROOMS
There are family restrooms located on the lower concourse near section 4 and 24 and on the upper concourse near section 20, 40, 204 and 224.

FIRST AID LOCATIONS
North side lower concourse near section 9

South side lower concourse near section 22

East side upper concourse next to the Gate 16 elevator

West side upper concourse next to the Gate 8 elevator

GAME DAY ASSISTANCE
The Game Day Assistance program enables fans to start a conversation with UK Athletics staff. Fans can text UK MESSAGE & SEAT LOCATION to 69050.

GAME FIELD
In the interest of participant, staff and spectator safety, public access to the playing field, at any time, is strictly prohibited. SEC rules prohibit fans from running onto the field and violators are subject to arrest and prosecution. Additionally, the three-tiered SEC fine structure for fans on the field has increased from $5,000/$25,000/$50,000 to $50,000/$100,000/$250,000. Please help UK Athletics keep these resources focused towards supporting our student-athletes and programs and keep off the field of play post-game.

GOLF CARTS
In the interest of safety for all guests and pedestrians, guests’ golf cart use will be prohibited in the Kroger Field Complex to include all parking lots, sidewalks, streets, etc. This policy includes motorized scooters, coolers, mopeds etc. Guests are asked not to bring golf carts to the complex.

LOST AND FOUND
During the game, items will be taken to Guest Services inside Gate 12 (spectators can also drop off any items found here as well). Post-game, items can be claimed by calling the UK Police Department at (859) 257.1616.

LOST CHILDREN
Parents and guardians with a lost child should contact the nearest police officer or UK Athletics staff member. If a child gets separated, he or she should notify the nearest police officer or UK Athletics staff member. Wristbands may be picked up at any guest services location. The wristband allows a parent or guardian to fill out section, row, and seat number in case the child becomes separated from their party.

NURSING MOTHERS
There are six family restrooms located throughout the stadium that will accommodate nursing mothers. They are located on the lower concourse near section 4 and 24 and on the upper concourse near section 20, 40, 204 and 224. Additionally, there are four first-aid locations that will accommodate nursing mothers.

PETS
Pets, with the exception for service dogs, are prohibited from entering Kroger Field and surrounding parking lots/tailgating areas.

PHONE NUMBERS (area code 859)
Event Management/Game Day Assistance – 218.3716
First Aid – 323.3819
Football Parking – 257.6300
Lost & Found – 257.1616 (UK Police Department)
Suites – 257.1757
Ticket Office – 257.1818
UK Campus Parking – 257.5757
UK Police – 257.1616
University Switch Board – 257.9000

POLICE ASSISTANCE LOCATION
Between Ramps 3 & 4 on the north lower concourse.

PROHIBITED ITEMS
THE FOLLOWING ITEMS ARE WELCOME INSIDE:
BOTTLE OF WATER Unopened, smaller than one liter
PERSONAL CHAIR BACKS Maximum width 18 inches
BAGS One per person, must be clear and not exceed 12 x 6 x 12; all bags are subject to search Clear Bag Policy
STROLLERS Small collapsible style that fits under a stadium seat; strollers are subject to search
CAMERA LENSES Maximum length 6 inches; no detachable lenses
SERVICE ANIMALS Accompanied by guests with disabilities or a trainer

THE FOLLOWING ITEMS ARE NOT PERMITTED INSIDE:
Outside food and drinks, including alcoholic beverages
Outside food and drink containers, including hard-shell koozies
All weapons, including firearms, carried either concealed or openly are prohibited items at UK’s Kroger Field per KRS 237.115. Anyone in violation of this will not be granted entrance into Kroger Field.
Portable heaters & combustibles
Glass, aluminum containers and ice chests
Artificial noisemakers, irritants and laser pointers
All illegal substances, tobacco products and electronic cigarettes
Large bags
Pets
Unmanned aircrafts
Inflatables
Poles, extensions or selfie sticks
Backpacks
Purses larger than a clutch that are not clear

The use of drones and any other unmanned or remote control aircraft is expressly prohibited both inside and in the vicinity of the Kroger Field complex on game day. Any such use is defined as a Violation of National Defense Airspace by the Federal Aviation Administration and violators may be subject to criminal penalties.

PREMIUM SEATING
For information regarding gameday suites and hospitality, please visit UK Athletics Hospitality.

PROJECTILES
To ensure the safety of all guests and participants, the throwing of any objects is strictly prohibited. Guests identified throwing any objects are subject to ejection and potential prosecution.

RE-ENTRY POLICY
As per SEC policy, guests are not permitted to exit and re-enter Kroger Field on the same ticket.

RESALE & AUTHORIZED PURCHASE
UK Athletics cautions against purchasing tickets thorough unauthorized sellers. Only tickets purchased directly through the following outlets are guaranteed to be valid:

All UK Athletics tickets are barcoded and will be scanned for validity at the venue’s entrance. Admission will be denied for invalid and/or counterfeit tickets. Tickets are not to be sold in the immediate vicinity of the ticket office and stadium. Visit our Ticket Security page for more information.

SECURITY CHECKS
Kroger Field Clear Bag Policy

This season, to improve public safety and help speed entry, the SEC has adopted a league-wide clear bag policy for all football games and we are implementing the policy accordingly at Kroger Field starting this fall. Each fan, will be permitted to carry one large clear bag – either a one-gallon Ziploc-style bag or a 12″ x 6″ x 12″ clear bag – plus a small clutch that does not exceed 4.5″ x 6.5″. A clear bag shall be clear from top-to-bottom and up to a 2″ trim/border on the bag is generally acceptable. The small clutch allows privacy for small personal items and is also easily searched. The policy has been in place in the NFL for the last few seasons and eight SEC schools also implemented it prior to league-wide implementation. Based on what we learned from those previous implementations, we wanted to communicate this change to you well in advance of the season. If you have any questions about the policy, please contact 859.218.3716 or BBNfirst@uky.edu

SMOKING & TOBACCO
The use of all tobacco products and electronic cigarettes is prohibited inside and outside on University of Kentucky’s campus, including Kroger Field and surrounding parking lots.Nicorette gum will be available at the Kroger Simple Truth stand.

STADIUM GATES
As you enter/exit Kroger Field gates, please be extremely cautious of vehicle traffic in surrounding lots and follow instructions of parking lot attendants. Gates 4, 9, 12 and suites will open two hours prior to kickoff. All public gates will open two hours prior to kickoff.

STADIUM SEAT SAFETY
Standing or stepping on stadium seats may lead to serious bodily injury. UK Athletics requests, for your safety and other stadium guests, that you do not step, stand or use seats in a manner other than intended at Kroger Field.

STROLLERS
Strollers may be brought into Kroger Field, provided they are a small collapsible style that can fit under a stadium seat/row without restricting entrance and exit. Strollers are subject to search upon entering Kroger Field.

TEXT ASSISTANCE
The Game Day Assistance program enables fans to start a conversation with UK Athletics staff. Fans can text UK MESSAGE & SEAT LOCATION to 69050.

UMBRELLAS
Umbrellas may be brought to the stadium but may not be opened in the seating areas.

WATER
Guests are permitted to enter with one unopened bottle of water smaller than a liter through the entry gates at Kroger Field.

WEAPONS
All weapons, including firearms, carried either concealed or openly are prohibited items at UK’s Kroger Field per KRS 237.115. Anyone in violation of this will not be granted entrance into Kroger Field.

WILL CALL
Public: Between Gates 9 & 10; opens 4 hours prior to kickoff. The ticket office will close 5 minutes into the 3rd quarter.

UK & Visiting Team Player Guest: Between Gates 2 & 3; opens 2 hours prior to kickoff.

Media: Gate 11; opens 3 hours prior to kickoff.

Safety Header Seating Configurations

  • UK Athletics will limit the overall capacity of Kroger Field to no more than 20%
  • Spectator seating will be reconfigured throughout the general seating bowl and in the Woodford Reserve and Central Bank Club to provide physical distancing between seat blocks
  • Seating pods will be arranged so that ticket holders have no one sitting directly in front or behind them. We will also allow 3-4 empty seats between pods on the same row to create physical separation between groups
  • Student seating information will be communicated as those plans are finalized.
  • For standard suites, suite capacity will follow the Kentucky Governor’s Guidance for Gatherings, which limits groups to no larger than 10 people

Kroger Field Seating Chart

Kroger Field Seating Chart

Safety Header Mobile Ticketing

  • UK Athletics has transitioned to mobile ticketing for all home events this season. Mobile ticketing enhances convenience and safety for all fans while providing flexibility and safeguarding against counterfeit tickets. Mobile tickets will provide quick and contactless entry to Kroger Field, which is the most sanitary and efficient way to enter the stadium.
  • Tickets and parking permits will be issued via mobile delivery. Ticket holders will access their tickets on their phones and can transfer them electronically to other members in their party when necessary.
  • Mobile help locations will be set up on the exterior of the stadium at the Guest Services booths to assist spectators with Wi-Fi connectivity and accessing their tickets. Spectators will be strongly encouraged to save their mobile tickets and parking passes in their smart phone’s digital wallet prior to arriving at Kroger Field
  • FAQs and resources to learn more are available at UKathletics.com/mobiletickets

BOX OFFICE OPERATIONS

  • At the main box office, every other ticket window will be closed. Stanchions will be arranged for one-way traffic routes at the ticket windows
  • Advance ticket sales will be promoted. With limited capacity, UKAD does not anticipate selling walk-up tickets on day of event
  • If sales are necessary, payment cards are the preferred method of payment in order to limit handling of cash
  • No infant lap tickets will be issued for 2020
  • The main box office between gates 9 & 10 will be open for ticket resolution

RESALE & AUTHORIZED PURCHASE

UK Athletics cautions against purchasing tickets thorough unauthorized sellers. Only tickets purchased directly through the following outlets are guaranteed to be valid:

Safety Header Entering Kroger Field

  • Gates will open two hours prior to kickoff
  • Ticket holders are encouraged to arrive early
  • Fans should enter at the assigned gate that will be listed on their mobile ticket. When departing the stadium, fans should exit via the same gate through which they entered
  • Physical distancing reminders will be visible in gate lines and points of entry to allow the proper distance between fans
  • All bags must adhere to the UK Athletics Clear Bag policy. All bags and items will be searched. To avoid additional touch points, fans are strongly encouraged to not bring unnecessary bags to Kroger Field
  • Fans with necessary medical bags will only be permitted through special admissions entry at Gates 1.5, 3.5 and 9.5
  • Security at all Kroger Field gates will remain the same as in the past with the security check taking place outside the stadium gates prior to tickets being scanned. Spectators are encouraged not to bring bags to limit the amount of touch points upon entry.
  • You will be asked these questions at or near the entrance:
    • Do you have a new cough, runny nose, congestion, headache or sore throat unrelated to seasonal allergies?
    • Do you have shortness of breath?
    • Do you have new muscle aches/pain/fatigue unrelated to training/workouts?
    • Have you had nausea, vomiting or diarrhea in the last 24 hours?
    • Have you experienced a new loss of taste or smell?
    • Have you been in close contact with a confirmed or suspected case of COVID-19?
    • Have you had any fever greater than 100.0 or chills in the last 24 hours?

STADIUM GATES

  • Gates 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 15 and 16 will be open on game day. Commonwealth Tower Lobby, Recruit Lobby and Player Guest Entrance will also be open for specific spectators
  • Bag check and ticket scanning points will be reduced by nearly half to allow for proper physical distancing

Safety Header Physical Distancing

  • Physical distancing measures have been put in place at Kroger Field, including physically distance lines for concessions, bathrooms and other spots where lines generally form.
  • Please keep a distance of at least six feet between yourself and other fans who are not in your party. Signs around Kroger Field will serve as a reminder.
  • Please sit only in your assigned seat. This will help to maintain the required physical distancing between fans in the stadium bowl.
  • Please be aware of physical distancing protocols when on the concourse area and when entering or exiting the stadium

Safety Header Hand Washing and Sanitizing

There will be a number of cleaning and disinfecting opportunities in place throughout Kroger Field.

  • Barriers will be placed between staff and spectators when physical distancing is not possible
  • Employees will wipe down workstations regularly
  • Doors will be propped open when possible
  • Signage around the stadium will remind fans of regulations
  • Hand sanitizer stations will be readily available throughout Kroger Field

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