UK Camps & Clinics Cancellation/Refund FAQ 

**This cancellation/refund policy is specific to COVID‐19 and applies to all UK Athletics sport camps. Each sport camp will have a separate refund policy for non‐COVID‐19 cancellation reasons.

  • If a camp is canceled due to COVID‐19, participants will be contacted to choose one of the following options:
    • Transfer to a future camp within the same sport (if available)
    • Full refund (excludes any Active Network customer processing fees)
  • If a portion of the camp is canceled due to COVID‐19, participants will be refunded based on the percentage of camp that was not completed. This includes portions of camp that are canceled due to inclement weather, where an indoor facility is not available to accommodate proper social distancing. **NCAA requires payment be retained for portions of camp that participants completed.
  • If a camper, or a member of their household, is experiencing COVID‐19 symptoms (see COVID‐19 Symptom Check below) within 24 hours of camp check‐in please email that sport’s camp contact (see below) to choose one of the following options:
    • Transfer to a future camp within the same sport (if available)
    • Full refund (excludes any Active Network customer processing fees)
  • If a camper, or a member of their household, has been in close physical contact (6 feet or closer for at least 15 minutes) with a person who is known to have laboratory‐confirmed COVID‐19 or with anyone who has any symptoms consistent with COVID‐19 please email that sport’s camp contact (see below) to choose one of the following options:
    • Transfer to a future camp within the same sport (if available)
    • Full refund (excludes any Active Network customer processing fees)

 
COVID‐19 Symptom Check

  • Fever of 100.0 or greater
  • New cough (not associated with seasonal allergies)
  • New muscle aches/pain
  • New shortness of breath
  • New sore throat (not associated with seasonal allergies)
  • Vomiting or diarrhea
  • Loss of taste or smell

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