Softball Gameday Information
Spectators ages 6 and up entering John Cropp Stadium must have a valid ticket regardless of age to gain admission.
CLEAR BAG POLICY
Each fan will be permitted to carry one large clear bag – either a one-gallon Ziploc-style bag or a 12″ x 6″ x 12″ clear bag – plus a small clutch that does not exceed 4.5″ x 6.5″. A clear bag shall be clear from top-to-bottom and up to a 2″ trim/border on the bag is generally acceptable. The small clutch allows privacy for small personal items and is also easily searched. Non-compliant bags — empty or not — may not be carried inside compliant clear bags. Backpacks and drawstring/cinch bags are not permitted.
CODE OF CONDUCT
The University of Kentucky asks that all guests respect others around them to keep UK Softball games as enjoyable as possible for all. If anyone displays conduct that endangers or disrupts players, coaches, officials or other guests, the University of Kentucky reserves the right to remove the individual from John Cropp Stadium. No refunds are given in such cases.
UK Event Management – 859.323.8535
UK Ticket Office: (859) 257-1818
UK Campus Parking – 859.257.5757
UK Police – 859.257.1616
Social Media: @UKSoftball
Parking: Accessible parking (first-come; first-served) is available near the entrance to John Cropp Stadium in the lower paved lot. Vehicles must show a valid state-issued hangtag.
Seating: Accessible seating is located at the bottom of sections B & F (accessible via the ramps on 1st/3rd base sides) and the top of Sections B, D & F (accessible via the elevator behind home plate-Level 2).
EMERGENCIES & EVACUATIONS
In the case of an emergency, please follow the instructions of any game day staff member and public address announcer, proceed to the nearest exit in a calm and safe manner. Guests should use the stairs and ramps as a means of evacuation. Elevators may not be working at the time.
The Ticket Office and stadium gates will open 1 hour prior to first pitch.
Limited first aid supplies are available at John Cropp Softball Stadium. Please see an Event Staff member for assistance. For select games, medical personnel will be on site.
Please check Twitter @UKSoftball for the most up to date promotions schedule.
LOST & FOUND
Items and reports should be submitted to Event Staff. After the game, remaining lost items will be turned over to UK Police (859) 257-1616.
The UK Team shop will be located on the lower concourse, inside of the entrance.
Parking is available beginning 2-hours prior to first pitch. A limited number of accessible parking spaces will be available near the entrance to John Cropp Stadium.
Parking in all areas surrounding John Cropp Stadium is available on a first-come, first-served basis, so fans are encouraged to arrive as early as possible. The following areas will be open for parking:
- College Way West lot, immediately adjacent to Kentucky Proud Park
- Purple Lots by The Bell Complex/John Cropp Stadium
- Kroger Field Blue Lot
- Kroger Field Green Lot
- The Greg Page Lot, between the Arboretum and Commonwealth Drive
Shuttles to the surrounding parking lots will be in effect on softball/baseball gameday overlaps. You can find both softball and baseball home schedules here.
COVID Testing will take place in the College Way East Purple Lot throughout the duration of the season. This lot will not be used as additional parking.
Public access to the playing field is strictly prohibited. Violators are subject to arrest and prosecution.
PROHIBITED ITEMS – STRICTLY ENFORCED
Animals (with the exception of service dogs)
Containers (aluminum, glass, etc.)
Large bags (accepted bag size is 12 x 6 x 12)
Smoking & Vaping
All weapons, including firearms, carried either concealed or openly are prohibited items at UK Athletic Facilities per KRS 237.115. Anyone in violation of this will not be granted entrance.
PROHIBITED ITEMS – MUST BE APPROVED BY UK ATHLETICS PRIOR TO BEING CARRIED INTO THE FACILITY.
Approved Banners and Signs May Not Be Affixed to Any Part of the Facility, They May Only Be Held.
One unopened bottle of water
Standard outdoor folding chair – for Berm seating only, not permitted on concourse. Chairs are subject to search and may not be left at the facility.
The throwing of any object is strictly prohibited. Guests identified throwing any objects will be ejected from the game and may be prosecuted.
RAINOUTS, DELAYS & CANCELLATIONS
In the event of impending inclement weather, please follow @UKSoftball on twitter to confirm the status of the game. In the case of a delay or cancellation, the ticket(s) issued for that game will be honored for the date of the makeup game. Some exclusions apply.
Restrooms are located on the concourse at John Cropp Stadium.
Sections A, B, C, E, F, G & the berm are general admission seating. Section D is reserved for season ticket holders.
John Cropp Stadium Seating Chart (PDF)
All tickets will be mobile and no physical season ticket books will be printed. Season and individual game buyers will use the UK Athletics App to access and manage their tickets. Season ticket holders may also manage their tickets by visiting UKathletics.com/MyUKAccount from their mobile device’s web browser. Mobile ticketing allows fans to text, email and add tickets directly to their smartphone.
Visit UKathletics.com/MobileTickets for complete information, including step-by-step instructions and frequently asked questions.
Fans are strongly encouraged to view tickets and save it to their phone digital wallet (Apple Wallet or Google Play) in advance of arriving at John Cropp Stadium.
Tickets for Softball are sold through the UK Ticket Office. Phone: (859) 257.1818.
General Admission $53
GA Single Game
Reserved Single Game
(All ages): $10
Kids 5 and Under: Free
Faculty/Staff: Free w/ID plus 1 guest
UK Student: Free w/ ID
Discounted group tickets prices are available by calling the UK Ticket Office in advance of the game.
Tobacco products and electronic cigarettes are prohibited on the University of Kentucky campus.
To report a complaint, non-emergent issue or ask a question, please text UKSOFTBALL to 69050 to begin a conversation with the Event Manager.
For real-time updates regarding game day information, follow UK Softball on Twitter @UKSoftball.
Umbrellas may be brought into the stadium but may not be opened in the seating areas.
In the case of inclement weather, a decision will be made to postpone or reschedule games. Follow @UKSoftball on Twitter for the latest game day updates.