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Kroger Field A-Z
ADMISSION
Spectators entering Kroger Field must have a valid ticket to gain admission. Children 2 and under are admitted free of charge for reserved seating areas. Child must sit on the lap of a paying guest the entire game to maintain social distancing seating. Gates 2, 4, 9 and Commonwealth Tower Lobby will open one hour prior to kickoff.
CONTACT INFORMATION FOR KROGER FIELD
University of Kentucky Football
KHSAA
fb@khsaa.org
ANIMALS
Animals or pets of any kind are prohibited with the exception of service animals. Service animals are welcome inside Kroger Field but must remain on a leash or harness at all times. If guests intend to bring a service animal to the stadium, please notify your ticket representative at the time of purchase so that an aisle seat may be reserved.
ATMS
Located next to the public elevator doors on the lower concourse inside Gates 1 & 9. Credit cards are accepted at most concession stand and merchandise locations.
BANNERS & SIGNS
- POSTER, SIGN & BANNER POLICIES
- MAY NOT ADHERED TO ANY SURFACE PERMANENTLY
- MAY BE ATTACHED TO RAILING PROVIDED IT IS EASILY REMOVABLE IMMEDIATELY FOLLOWING THE CONTEST.
- MAY NOT OBSTRUCT KROGER FIELD SIGNAGE AND MUST BE REMOVED IMMEDIATELY FOLLOWING THE CONTEST.
- MAY NOT CONTAIN DEROGATORY CONTENT, INCLUDING LANGUAGE THAT NEGATIVELY REFERS TO KHSAA PARTICIPANTS.
- MAY NOT BLOCK THE VIEW OF ANY SPECTATOR.
CELL PHONES & COMPUTERS
Cell phones, tablets and laptops are allowed in the stadium as long as their use does not interfere with other guest’s enjoyment of the event. No devices can be plugged into the building’s electrical outlets.
CHAIR BACKS
Personal chair backs are permitted as long as they are 18″ or smaller in width.
CONCESSIONS
Limited stands and menus will be available on the north and south concourse.
CODE OF CONDUCT
In order to keep KHSAA games as enjoyable as possible for all, the University of Kentucky and KHSAA asks that all patrons respect those around them. The University of Kentucky and KHSAA reserve the right to remove any individual from Kroger Field who displays conduct that may endanger or disrupt players, coaches, officials or other patrons. No refunds are given in such cases.
COVID-19
Find out more about Kroger Field’s COVID-19 regulations here.
DIAPER CHANGING STATIONS
Diaper changing stations are available in all public and family restrooms in Kroger Field.
DISABLED GUEST SERVICES
75 disabled parking spaces will be reserved in each the Blue & Green lots each game day. Spectators must have a state-issued, disabled hang tag.
DRONES
The use of drones and any other unmanned or remote control aircraft is expressly prohibited both inside and in the vicinity of the Kroger Field complex on game day. Any such use is defined as a Violation of National Defense Airspace by the Federal Aviation Administration and violators may be subject to criminal penalties.
ELEVATORS
Premium Spaces (Longship Club and Suites): Accessible from the Commonwealth Tower Lobby between Gates 10 & 11
EMERGENCIES AND EVACUATIONS
In the case of an emergency, please follow the instructions of any game day staff member and public address announcer, proceed to the nearest exit in a calm and safe manner. Guests should use the stairs and ramps as a means of evacuation. Elevators may not be working at the time.
ENTRY
FAMILY RESTROOMS
There are family restrooms located on the lower concourse near section 4 and 24.
FIRST AID LOCATIONS
South side lower concourse near section 22 and behind section 9
The Game Day Assistance program enables fans to start a conversation with UK Athletics staff. Fans can text UK MESSAGE & SEAT LOCATION to 69050.
GAME FIELD
In the interest of participant, staff and spectator safety, public access to the playing field, at any time, is strictly prohibited.
GOLF CARTS
In the interest of safety for all guests and pedestrians, guests’ golf cart use will be prohibited in the Kroger Field Complex to include all parking lots, sidewalks, streets, etc. This policy includes motorized scooters, coolers, mopeds etc. Guests are asked not to bring golf carts to the complex.
LOST AND FOUND
During the game, items will be taken to UK Athletics Event Management (spectators drop off items with any Event Staff team member). Post-game, items can be claimed by calling the UK Police Department at (859) 257.1616.
LOST CHILDREN
Parents and guardians with a lost child should contact the nearest police officer or UK Athletics staff member. If a child gets separated, he or she should notify the nearest police officer or UK Athletics staff member.
PETS
Pets, with the exception for service dogs, are prohibited from entering Kroger Field and surrounding parking lots/tailgating areas.
PHONE NUMBERS (area code 859)
Event Management/Game Day Assistance – 218.3716
PROGRAMS
Programs are available through khsaa.org
PROHIBITED ITEMS
THE FOLLOWING ITEMS ARE WELCOME INSIDE:
THE FOLLOWING ITEMS ARE NOT PERMITTED INSIDE:
Outside food and drink containers, including hard-shell koozies
PROJECTILES
To ensure the safety of all guests and participants, the throwing of any objects is strictly prohibited. Guests identified throwing any objects are subject to ejection and potential prosecution.
RE-ENTRY POLICY
As per KHSAA policy, guests are not permitted to exit and re-enter Kroger Field on the same ticket.
The use of all tobacco products and electronic cigarettes is prohibited inside and outside on University of Kentucky’s campus, including Kroger Field and surrounding parking lots.
STADIUM SEAT SAFETY
Standing or stepping on stadium seats may lead to serious bodily injury. UK Athletics requests, for your safety and other stadium guests, that you do not step, stand or use seats in a manner other than intended at Kroger Field.
SUSTAINABILITY
UK Athletics strives to aid and advance sustainability efforts, in both the UK Campus and Lexington communities, through recycling initiatives. We encourage every UK fan to be an active participant in this important initiative both in the parking lots and inside Kroger Field.
STROLLERS
Strollers may be brought into Kroger Field, provided they are a small collapsible style that can fit under a stadium seat/row without restricting entrance and exit. Strollers are subject to search upon entering Kroger Field.
TAILGATING
- Please park your vehicle and move towards entering the stadium.- Parking lots are open for parking one hour prior to each game
- Banners and signage recognizing businesses may not be posted on Kroger Field property unless approved by UK Athletics.
- No parking on any green space between the Green, Red, and Blue lots.
TEXT ASSISTANCE
The Game Day Assistance program enables fans to start a conversation with UK Athletics staff. Fans can text UK MESSAGE & SEAT LOCATION to 69050.
TICKETS
- NEW for 2021: All ticketing is digital-only through GoFan, the official ticket system for the KHSAA.
- Tickets for all games must be purchased in advance of arrival at Kroger Field.
- There will be NO walk-up ticket sales at Kroger Field, the event is digital only!
- All tickets should be ordered online through GoFan at KHSAAtickets.org.
- Click here for complete ticket information from the KHSAA, including pricing options, how to purchase & share digital tickets, and more.
UMBRELLAS
Umbrellas may be brought to the stadium but may not be opened in the seating areas.
WATER
Guests are permitted to enter with one unopened bottle of water smaller than a liter through the entry gates at Kroger Field. In addition to water fountains located in the stadium, complimentary water is available on the concourse throughout Kroger Field.
WILL CALL
Public: Located at the ticket office, next to Gate 9.
Media Will Call: Located inside Commonwealth Tower Lobby on the south side of Kroger Field.
